Today’s travelers are more tech-savvy than ever. And what they’re trying to find once they travel may be a connected experience, ranging from before they book to after they leave the destination.
But what exactly a connected experience? and the way are you able to, as a hospitality professional, offer it to your guests? during this article, we’ll explain a number of steps you can take.
Technology has huge implications for the travel industry. From research to creating bookings for Holiday Rentals, Lodging Houses and Short Term Rentals – and beyond – travelers are using their mobile to perform steps.
And once they travel, these mobile users increasingly seek a connected experience. That’s a seamless experience, from start to end . An experience where they will easily and quickly access information, make bookings, interact with other services and share their experiences.
This is where technology comes in. As a hospitality professional, technology is your path to catering to travelers’ evolving demands. And this could assist you to increase your revenue, save your guests time and improve their experience of your property.
1. Get Yourself a professional and lucrative website like Bookingkeys.com which can present your property, Your website is your shop. It’s where most guests first encounter your property, so you would like to form an honest impression. meaning a professional-looking website with great photos, well-organized information and, of course, a booking engine. After all, it’s no good if you’ve convinced a guest to book with you, but they then can’t make that booking within the same sitting. If you don’t have a booking engine, you’ve instantly lost a lot of business.
2. Social media is a great way to expand your online presence, Once you’ve got your website sorted, it’s time to raise awareness to potential guests on Instagram or Facebook account which should be filled with fun, engaging and enticing photos, and videos of Vacation Rentals to urge people book your property. with a button where guests can book directly from there, without having to go on your website to book it.
3. Google My Business is another tool that will bring people to your website. With a Google My Business account, whenever somebody searches for your area on Maps, your property’s key details will appear as a listing in search results, it’s one of the most used options by guests on mobiles to call property owners for last minutes bookings or walk into homestays.
4. Consider investing in other technology There are many technologies out there that are designed to assist you to deliver a connected experience for your guests. for instance, check-in apps can help get the paperwork out of the way before guests arrive, giving them a smoother arrival at your property.
Other apps allow you to extend your revenue – and improve your guest experience – by making it easy for guests to research and book other experiences. These could include visits to local attractions, on-site services like massages or maybe room upgrades. With these apps, you'll automatically send guests these options during a professional-looking email.
What’s more, many of those apps include an interface that guests can access during their stay. Google research has shown that 48% of experience bookings happen after arrival. So making it easy for your guests to book their tours, visits and other experiences may be a good way of catering to their needs, also as making extra revenue.
There also are ways of using technology to assist answer your guests’ questions. Some check-in apps let guests interact with you via their mobile during their stay, helping you solve issues before they develop and find yourself as a negative review. use chatbot technology to answer the foremost common questions.
In Case you don't have any resource which is given above then you can list your property on Bookingkeys which is one of the growing companies in European countries with all the types of Short term rentals in Italy, France, Germany, the UK, Croatia, and many other countries, offering affordable and luxurious holidays for Families, Corporates, Couples, and Students, across the world.
As we’ve seen, mobile technology is now fully ingrained in many people’s lives. But hospitality is merely just catching up. There are tech solutions designed to assist hospitality professionals to cater to today’s travelers, and they’re solutions that will really offer you a plus over your peers.
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